Policy information

Cancellation Policy

General cancellation and rescheduling guidance for EZ Hauling Services quote and removal requests.

Plain LanguageCustomer DataService Terms

Online booking deposits

A deposit is required to reserve eligible Junk Removal, Boat Removal, and RV Removal bookings made through the online calculator.

Non-refundable deposit

The deposit paid at checkout is non-refundable and is applied toward the final balance for the booked removal service.

Rescheduling and exceptions

Requests to reschedule and any other exceptions are reviewed by management individually. Approval is not guaranteed.

Changes to the job

The final balance may change when the actual items, dimensions, condition, access, towing, dismantling, disposal requirements, or other job details differ from the information submitted online.

Contact us early

Contact the team as early as possible if the date, access, condition, items, or project scope changes.

Questions before booking

If you do not understand these terms, contact E-Z Hauling Services before submitting the booking or paying the deposit.

Have a question about this policy?

Contact the team before submitting personal details or booking a service.